Build The Best Customer Experience
Zendesk is a customer service management software that can capture and track all interactions in one single platform. It’s a market leader Omnichannel solution managing contact centres.
Here’s all the good stuff
With a more structured customer support system, your agents’ productivity increase and they can now support more customers.
Faster Response Rate
Zendesk allows your support agents to work on multiple tickets at the same time, customers can get their questions answered while they are still shopping at your site.
Smoother Sales Experience
Gain happy and loyal customers with fast and reliable customer service so that they can shop seamlessly!
With the self-help portal and smoother shopping experience, your customers are well engaged and more satisfied with your products and sales services.
Our professional services team offers a range of Zendesk Implementation packages. If you are already using Zendesk or just starting out, we can help you in all stages.
Build a strong customer service team from scratch, collect customer feedback, and get an insight into why user feedback matters.
Get consultation together with Zendesk experts and work on a roadmap to expand your business with Zendesk and effectively utilize the features provided.
Whether it is to provide essential knowledge to the new agents/admins or refresher course for existing agents/admins, we offer it all in our private training sessions.
What our customers says
""Zendesk successfully allowed our contact center to scale quickly and easily and for our staff to successfully track and respond to every sales query concisely and on a timely basis. It also allowed us to save cost on purchasing servers for contact center systems""
Bateriku.com Sdn Bhd
""Zendesk allowed us to successfully track and respond problem our outlets were facing from a single platform""
Loob Holding Sdn Bhd
""We had a great experience transitioning into Zendesk. We would definitely recommend everyone to incorporate Zendesk into their customer service processes!""
Sales and Marketing Hub
Grow your business quicker with an all-in-one platform for your digital marketing, sales, content management, web analytics and customer support.
Here’s all the good stuff
BEST MARKETING SOFTWARE
Hubspot offers CMS, CRM, SEO tools, email marketing and social scheduling features, Ads tools, analytics and simply everything else that any marketer would need for the best content creation and effective inbound marketing.
STRUCTURE SALES FUNNELS
Instantly keep track of all the leads in every sales pipeline and easily monitor the progress of all projects so you could close more deals with less work.
Manage your sales leads, marketing campaign, social media content and analytics in one single platform at ease.
Powerful alone. Better together.
HubSpot offers a full stack of software for marketing, sales, and customer service, with a completely free CRM at its core. They’re powerful alone — but even better when used together.
Free HubSpot CRM
Everything you need to organize, track, and build better relationships with leads and customers. Yes, it's 100% free. Forever. POPULAR FEATURES : Contact Insight, Deals, Task.
Marketing software to help you grow traffic, convert more visitors, and run complete inbound marketing campaigns at scale. POPULAR FEATURES : Lead Generation, Marketing Automation, Analytics
Content management software that’s flexible for marketers, powerful for developers, and gives customers a personalized, secure experience. POPULAR FEATURES : Drag-and-Drop Editor, SEO Recommendations, Website Themes.
Time-saving sales software that helps you get deeper insights into prospects, automate the tasks you hate and close more deals faster. POPULAR FEATURES : Email Tracking, Meeting Scheduling, Email Automation
Customer service software to help you connect with customers, exceed expectations, and turn them into promoters that grow your business.POPULAR FEATURES : Tickets, Customer Feedback, Knowledge Base